What if I received a defective product?

For thermostats, you can report a defective or damaged unit directly with the manufacturer and they will send a no cost replacement. For inquiries such as partial shipments, missing items, or wrong items you may contact Lightbulbs.com M-F, 8:00am-5:00pm CST or via email at order_support@lightbulbs.com

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What happens if there was a problem with my delivery? Ie. (lost, partial shipment, etc.)

Contact Us

For assistance placing your order, questions regarding rebates and the Eversource Savings Center website please call the Eversource Savings Center Support team at 1- 888-270-9576 or contact us directly. For assistance with successfully completed orders and/or returns, please email Lightbulbs.com at order_support@lightbulbs.com. Contact Us Directly